Short answers to common questions about how the game works.
Quick answers about Criminal Records. Rules and this FAQ are also on the homepage. After you log in, Game Tips, Tutorial, and clan, company, operations and objects pages have more detail.
Criminal Records is a free browser-based mafia MMO. You commit crimes, run operations, join clans, own companies and objects, trade on the marketplace, and compete on leaderboards.
Crimes, attacks, hookers, operations, marketplace sales, companies, objects, streets, territory, organised heists, Grand Theft and achievements all reward cash and/or XP. Deposit cash in the bank to protect it from player attacks.
No. One person, one account. Extra accounts for an unfair advantage violate the rules and can lead to a ban. Staff may use IP and login logs to investigate.
If you are not logged in, use Contact on the homepage. If you are logged in, open a helpdesk ticket and include steps to reproduce. Do not exploit bugs; abuse can result in account action.
Create or join a company when you meet that type's rank and startup cost. Employees generate customers each hour; earnings split 50/50 to company cash and company bank. After login, see Information → Company information.
Buy health for $50 per percent (up to 100%). Restoring to at least 99% health in one purchase unlocks the full-health achievement. You can also pay the full hospital bill for a recently killed friend, clan mate or company mate.
Failed crimes, attacks, streets and other activities can send you to jail for a random time. While jailed you can still open a limited set of pages — the jailed screen lists them.
Rules are on the homepage and, after login, under Information → Rules. They cover guidelines, important rules and zero-tolerance offences. Breaking them can lead to court, fines or bans.
When staff start a new round, gameplay progress (cash, rank, clans, companies, inventory and similar) is reset. Your login, email, password and account preferences are kept so you can play the new round with the same account.
Yes. You can play for free. Gold and premium extras exist but are optional and not required to progress.
You lose cash on hand and go to the hospital at 0% health. Bank balance, inventory, garage, operations and rank progress remain. Bodyguards and the safehouse reduce murder risk.
You need the Associate player rank (2,000 XP) to create a clan. Joining another clan depends on that clan's requirements. Clans share income, diplomacy, a shop, forum and a donation sheet. After login, see Information → Clan information.
After you log in, open Information → Tutorial for the step-by-step guide, or restart the interactive tutorial from that page.
Objects are country-based businesses: bullet factories, red light districts and casino games. Owners earn when other players use them. After you log in, see Information → Objects.
Gold can be earned from events and some activities, and may be bought when checkout is available. Spend it on premium days, power, cash and more via the Gold Exchange. Premium unlocks tags, emojis and extra tools; it is not required to play.
If you are not logged in, use Contact on the homepage. If you are logged in, open a helpdesk ticket. Include your username for account issues. Moderators and admins reply through tickets. Staff never ask for your password.
After you log in, open Information → Game tips and scroll to Current admin settings. Taxes, cooldowns, min stakes, lottery costs and more are loaded live from staff economy settings.
The agreement for creating an account and playing Criminal Records.
These Terms of Service are the agreement between you and Criminal Records when you visit the site, create an account or play. Together with the Rules and the Privacy statement they describe how the game is provided.
Last updated: September 2026.
Criminal Records ("we") operates this browser game. Creating an account and playing means you accept these Terms of Service and the Rules.
The Privacy statement explains how we process personal data. It is a notice, not a separate product.
These terms apply to this game website and related services we operate under the Criminal Records name.
The in-game Rules are part of these terms.
The Rules (guidelines, important rules and zero-tolerance offences) form part of this agreement. Breaking them can lead to court, fines, loss of progress or a ban, including a permanent ban.
Staff may review logs, tickets and reports to enforce the Rules. Staff decisions on cheats, multi-accounting and abuse are final within the game, without affecting rights you may have under the law.
Optional gold and premium.
Gold and premium may be bought when checkout is available, through the payment provider we enable. Those providers have their own terms. Virtual gold, premium days and in-game items have no cash value outside the game and are not refundable except where consumer law requires a refund.
Uptime, maintenance and round resets.
The game may be unavailable during maintenance, bugs or attacks. Staff may start a new round that resets gameplay progress while keeping your login. We do not guarantee uninterrupted service.
How these terms can change.
We may update these terms, the Rules or the Privacy statement. The date at the top shows the latest version. Continued play after a change means you accept the updated terms. If you do not agree, stop using the game and ask us to close your account.
Who may play, how many accounts you may have, and your responsibility for the account.
You must be old enough under the law of your country to use an online game with crime, violence, drugs and adult themes. One person may hold one account. Extra accounts for an unfair advantage can lead to a ban.
You are responsible for keeping your password secret and for everything that happens on your account. Staff never ask for your password. Do not share, sell or trade accounts.
We may limit how many accounts can be created from the same IP address, and we may use login and registration logs to investigate multi-accounting.
In-game cash, gold, items and progress.
Cash, gold, items, companies, objects, clans and other in-game progress exist only inside the game. You do not own them as property outside the game. We may change, remove or reset them, including at the end of a round.
Buying or selling game accounts or in-game assets for real money (except official gold checkout we enable) is forbidden and can lead to a ban.
Forum posts, messages, profile text and images.
You keep ownership of text and images you post, but you grant us a licence to display them in the game (profiles, forum, messages) so other players can see them. Do not post illegal content, personal data of others, or material you do not have the right to share. Staff may remove content that breaks the Rules.
Limits on our legal responsibility.
The game is provided as a free entertainment service with optional gold or premium purchases. To the extent the law allows, we are not liable for lost progress, lost virtual items, downtime, or disputes between players. Nothing in these terms limits liability that the law does not allow us to exclude (for example death or personal injury caused by negligence, or fraud).
Questions about these terms: use Contact on the homepage if you are not logged in, or the helpdesk after you log in. Include your username for account issues.
The footer Discord link is a separate service with its own terms.
Here you will find information about what Criminal Records does with your personal data.
This privacy statement explains how Criminal Records collects, uses, stores and protects personal data when you visit the site, register, play or contact us.
Last updated: September 2026.
Criminal Records ("we", "us") operates this game website. This statement describes how we process personal data. It is a notice, not a contract you must "agree" to for necessary processing.
We process personal data to run the game, keep accounts secure, enforce the rules, prevent cheating and provide support. We do not sell your personal data.
This statement applies to this game website and related services we operate under the Criminal Records name.
Why we process your data, our legal bases, and that we do not sell data.
To operate the game: create your account, keep you logged in, save progress, deliver messages and notifications, run clans, companies and operations, show leaderboards, and process gold or premium orders.
To keep the game fair and safe: enforce rules, investigate abuse, prevent cheating and multi-accounting, and respond to reports. Staff may review logs when a ticket or report is filed.
To send in-game notifications you have not disabled in Custom Settings, and transactional emails (verify account, reset password, support replies) when needed for the service.
Legal bases: performing our contract with you (providing the game); legitimate interests (security, anti-cheat, moderation); and consent where the law requires it for optional cookies. You can object to legitimate-interest processing by contacting us.
Session cookies and preference storage in your browser or account.
We use an essential session cookie (and a server-side session) so login, security and the game can function.
First-party preference cookies may store language, theme, font, text size, game art and background animation (typically up to one year) so the site looks the way you chose.
We do not use third-party advertising or tracking cookies. Some in-game chat layout is stored only in your browser sessionStorage.
How long we keep account and log data, including round end.
Data is stored on the servers that host this game. Account data is kept while the account is active.
After a ban or deletion request, some logs may be kept for a limited time for security, disputes and legal duties.
Inactive accounts may be removed after a long period with no login, as announced by staff.
When a round ends, gameplay progress is reset. We keep identity and preference fields needed to log you into the next round (such as username, email, password hash, language and theme).
Access, correction, deletion and other rights.
You may request access to or correction of your personal data via the helpdesk (logged in) or Contact on the homepage.
While logged in you can update email, password, language and many preferences in account settings.
You may request erasure of your account, subject to game rules and legal duties. Some security logs may be kept as described above.
Depending on where you live (for example the EU/EEA or UK), you may also have the right to restrict or object to certain processing, request a copy of data you provided, and lodge a complaint with a data protection authority.
Privacy questions: logged-in players can use the helpdesk; anyone can use Contact on the homepage. The footer Discord link is a separate service with its own privacy policy. Staff never ask for your password.
For urgent account hijack, mark the ticket as high priority (or say so in Contact) and include your username.
Personal and gameplay data stored for your account or a support request.
Account data: username, email address, hashed password, language, theme, timezone, font and text size, game art, background animation, notification preferences, and an optional referral username.
Gameplay data: progress, messages, forum posts, bank and transaction logs, IP address at registration and login (used to limit accounts per IP and to investigate multi-accounting), and moderation logs.
Optional profile data: testimony settings, tags, colors, profile text and images you upload.
Support data: helpdesk tickets, attachments and staff notes; homepage Contact form (name, email, subject and message).
Emails we send when needed for the service: address verification, password reset, and replies to Contact or helpdesk messages.
We do not sell personal data. We share it only as needed to run the game.
Hosting and email delivery for this website (verification, password reset, Contact replies).
Payment providers when you complete a gold or premium purchase.
We may disclose data if required by law, or to staff who moderate the game. If you use Discord from our footer link, Discord processes that under its own terms.
Gold and premium purchases through a payment provider.
If you buy gold or premium, checkout is handled by the payment provider we enable (for example PayPal when it is active). We store order references and gold credited, not full card numbers.
Payment providers have their own privacy policies for checkout data.
How we protect accounts and what to report.
Passwords are stored hashed. Staff never ask for your password in helpdesk tickets or Contact messages.
Report suspicious login activity or account access through the helpdesk or Contact immediately.
Age, content rating and children.
The game includes crime, violence, drugs and adult themes. You must be old enough under the law of your country to use an online game with this content. We do not knowingly collect personal data from children. If you think a child has registered, contact us so we can delete the account.
Fair-play rules for Criminal Records. Breaking them can lead to court, fines or a ban.
These Rules are part of your agreement with Criminal Records (together with the Terms of Service). Every player is expected to know and follow them. Sections are colour-coded by severity: blue guidelines, orange important rules, and red zero-tolerance offences that can lead to a ban or court visit.
Last updated: September 2026.
Rule intensity is shown in each section header and background:
These keep the game fun for everyone. Staff may step in if behaviour gets out of hand.
Violations here can result in account restrictions, loss of progress, or time in the courthouse.
These offences are taken extremely seriously and may result in a permanent ban.
Criminal Records is a free, browser-based crime MMO. Build your reputation across cities, climb the ranks, and leave your mark on the underworld. Every choice shapes your record — from your first street job to the empire you fight to keep.
Pull jobs on the street, steal cars, and run organised heists or hostage runs. Scout red-light districts, travel between countries, and grow your power, influence, kills, and notoriety. The higher you rise, the bigger the target on your back.
You will not get far alone. Join a clan, start a company, hire employees, and found drug operations to manufacture and sell product. Invest in weapons, bodyguards, and protection; train at the shooting range; rent cover or hide in a safehouse when the heat rises.
Own casinos, bullet factories, and red-light districts. Trade gold, cars, witnesses, and objects on the marketplace, place bounties on rivals, and try your luck at player-run tables — or settle scores in the arcade.
Hospitals, jail, and the courts are never far away — every street decision has a cost. So far, 100 criminals have already signed up, 0 clans, 20 companies and 0 operations are fighting for the streets — your record starts the moment you sign up.
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Staff schedule timed events throughout the round. Clan wars, stat campaigns, economy bonuses and server messages are all configured from Manage Events.
Event types on this server:
Sign up and watch the Current Event panel on the left for live countdowns. Podium rewards are paid when each competition ends.
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Create your account and start your criminal career today! Join thousands of players in the ultimate text-based mafia game.
Experience the thrill of organized crime, build your empire, and become the most powerful gangster in the game. Work with friends, join clans, and dominate the criminal underworld.
Sign up now and get started with your first criminal activities. You must read the Terms of Service and the Rules, and confirm you are old enough to play. The streets are waiting for you!
Forgot your password? No worries! We can help you regain access to your account.
Enter your email address below and we'll send you a secure link to reset your password.
Make sure to check your spam folder if you don't receive the email within a few minutes.
Important: The reset link will expire after 24 hours for security reasons!
Criminal Records is currently on version 1.26. Reliable scheduled payouts (territory, company, hookers, clan income), eight multiplayer arcade games, friends & enemies lists, server-authoritative realtime play, and polished win/lose messages — new features are added regularly.
Report bugs and suggestions through our support system.
economybaseline.sql cash values match seed_economy_settings.sql; added missing clan robbery XP aliases; fixed Stage 1/2 prison buyout multipliers.end_round.php lives under Admin functions only (archive DB, clear DB, seeds in rebuild order). Not under php/server/database/.economy_heist_robbery_rewards_1_30.sql, optional friends.sql, and rebuild_database.php / .bat (use schema.sql + seeds, or end_round.php).. Missions: ** Clan Robbery / Organised Heist mission titles and descriptions translated in all languages.. Stories: ** Minor wording fixes in Dutch, Italian, Portuguese, and Polish result stories.schema.sql + seeds for clan_robberies.rewards_destination (no upgrade SQL).. Translations: ** **15,219** keys × 8 (see [TRANSLATION_KEYS_CHECK.md](reference/TRANSLATION_KEYS_CHECK.md)). Clan Robbery and Organised Heist success/fail stories localized for all languages.Questions, bug reports, or account issues? Send us a message and we will get back to you as soon as we can.
Include your username when the message is about an in-game account so we can help faster.
Please review the Frequently Asked Questions (FAQ) and Privacy statement before you contact the staff. Thank you.